Who we are
Our website address is: https://www.courierbuddy.com.
What personal data we collect and why we collect it
When you make payment through this site, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your payment
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Comply with any legal obligations we have
If you create an account, we will store your name, address, email and phone number. Financial account information will be transferred to our payment processing partner Stripe which will store the information for maintaining your account and processing payments.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store payment information for 10 years for tax and accounting purposes. This includes your name, email address and billing address.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Managers can access:
- Payment information the date, purpose and amount of a payment and where it should be sent, and
- Customer information like your name, email address, and billing address.
Our team members have access to this information to help fulfill orders, process refunds and support you. Our team members do not have access to your financial account information which is maintained by our payment processing partner Stripe.
Payments
Payments are process by our payment processing partner Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Stripe Privacy Policy for more details.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Information provided on the website contact form is kept by CourierBuddyApp, LLC for customer service purposes and to contact you for follow up if desired. None of this information is used for marketing purposes or provided in any way to a third party.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Jetpack from Automattic for online analytics of user views on this site. See https://automattic.com/privacy/
Who we share your data with
This site utilizes an anti-spam service which collects information about visitors who comment on Site. The information collected may include the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself). This data is used for the purpose of blocking Spam content.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Financial account and payment information is process and secured through our financial partner Stripe.
Your contact information
Requests regarding privacy should be sent to [email protected]
Additional information
How we protect your data
Data is maintained on a secure server and continually monitored to prevent unauthorized access.
What data breach procedures we have in place
We monitor data logs and activity to identify any real or threatened data breaches so that we can take quick action if necessary.
What third parties we receive data from
None
What automated decision making and/or profiling we do with user data
None
Industry regulatory disclosure requirements
None